Utility Service Info

Utility payments can be made at 5705 Azle Ave, Monday-Friday 8:00am to 5:00pm. There is a drop slot for after hour payments.

New Residential water service requires a $100 deposit plus a $25 service fee. The Commercial water service requires a $200 deposit plus a $25 service fee.

Please keep in mind, Utility payments are due on the 15th of each month. Any payment after 5 pm will be assessed a $10 late fee. Payments not made by the 24th of each month will be on the cutoff list on the 25th and will require a reconnect fee (see fees below).

Fees; First late – $25, second late – $50, third late and any thereafter $75 plus an additional $200 deposit required before reconnection.

A certificate of occupancy (CO) is required on all rental properties before a tennant is granted water service. The fee for the CO is $100 and is completed through City Hall. Inspections are scheduled for Mondays, Wednesdays, and Fridays. You may come by City Hall between 8am and 5pm to set up an inspection.

The City does accept credit card payments during normal business hours. There will be a 4% process fee added.

Meters are to be turned “on” and or “off” by Sansom Park employees. Homeowners are subject to a $100 tampering fee if in violation. Please call for this service. There is no charge during normal business.

There is a $35 return check fee on all returned checks. Sansom Park will not accept checks after three failures.

If you have questions about your bill or service please call 817-626-3791. ext 102