Frequently Asked Questions
Here some question we frequently get at City Hall.Question: How do I get to City Hall?
Answer: City Hall is located at 5500 Buchanan. Click here to get a map to City Hall.
Question: What are City Halls' hours of operation?
Answer: City Hall is open Monday through Friday from 8:00 am to 5:00 pm.
Question: When are water bills due?
Answer: The 15th of every month.
Question: When are water bills mailed to customers?
Answer: Last day of every month.
Question: If I have a question about the amount of water bill who do I call?
Answer: Please call 817.626.3791 ext. 1.
Question: Who do I call about street repairs?
Answer: Please call 817.626.3791 ext. 1.
Question: Who do I call for water main repairs?
Answer: From 8:00 am to 5:00 pm call 817.626.3791 ext. 1
After 5:00 pm please call 817.626.1921
Question: Who do I call for special trash or brush pick up?
Answer: Call IESI at 817.222.2221