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Property must be inspected before the start of new service. To schedule an inspection, contact the Permit Technician at 817-626-3791, if the water is currently on in the Landlords name, you will NOT have the authority to ask for an EXTENSION or REREAD of your Meter. It is REQUIRED for all Water Accounts to be in the name of those whom occupy the property, age 18 and older.
When property has been inspected, you will need to come to city hall and bring the following with you: a valid US driver’s license or identification card, money for a deposit, a lease agreement if you are renting or closing papers if you just purchased the property. Deposit must be paid at time of application.
How to Register for online payments
Pay your Utility Bill by Phone 24hours a day/7days a week at 1-844-201-8845.